Privacy Policy

Effective July 29, 2026

Fieldwork Response respects your privacy. This policy explains what information we collect, how we use it, and the choices available to you when you visit our website, call us, or communicate with us by text message.

Information we collect

We may collect information that you provide directly, including your name, phone number, email address, ZIP code, service requested, and the content of your calls, texts, or other communications. We may also collect routine website information such as browser type, device type, IP address, and pages visited.

How we use information

We use information to respond to service inquiries, provide missed-call follow-up, communicate about requested services, operate and improve our systems, prevent misuse, and meet legal or carrier requirements.

Text messaging

If you call our published business number and your call is missed or unanswered, we may send one immediate customer-care text relating to that inquiry. Additional messages are sent only as needed to respond to your replies or service request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Mobile information sharing

We do not sell, rent, or share mobile phone numbers, text-message opt-in data, or consent information with third parties or affiliates for their marketing or promotional purposes. We may share information with service providers that help us deliver requested communications, but only as necessary to provide those services and subject to appropriate confidentiality obligations.

Data retention and security

We retain information only as long as reasonably necessary for the purposes described in this policy, legal obligations, dispute resolution, and enforcement of agreements. We use reasonable administrative and technical safeguards, although no transmission or storage method is completely secure.

Your choices

You may ask to access, correct, or delete personal information by contacting us. You may stop text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information below.

Policy updates

We may update this policy periodically. The effective date above shows when it was last revised.